After placing an order for collection, when will it be ready?

• If your order is fully in stock and under 1 ton, it will be ready for collection the next working day.
• If part of your order is out of stock, our team will contact you to explain what is unavailable, provide an expected restock date, and confirm when your order will be ready for collection.
• For orders over 1 ton, preparation may take longer. Please call 0121 270 8507 or email orders@directchannel.uk.com for more information.

Related FAQs

• What are your opening hours?
• Where are you based?
• What is the delivery time frame?